Chase
We had our mortgage modified and that took at least 6 m

We had our mortgage modified and that took at least 6 months to happen.in the mean time we couldn't make any payments and the back pay kept mounting. Well we finally got the modification done in April. We were specifically told not to make a payment until we receive our first bill. Well a couple months went by and called and no one could answer my questions. All I asked was when will I get my first bill.

Well finally in mid July I received my first bill. It was for over $4000! I was like what the... So I called and they said that was what I owed and how would I like to make my payment? I was back in pre-foreclosure. How can I be back in pre-foreclosure if I just received my first bill. They couldn't answer. Just asked how I would like to make my payment. I told them I would like to make my monthly payment and is not fair that I had to pay over 4 grand my first bill and be put back in default.

We have been trying to get this resolved but just can't get a straight answer from anyone. They just say sorry, how would you like to make the payment? So made a payment arrangement thinking they would be fair about it, but they weren't. Not a surprise. My first payment was to be my normal monthly payment that was made during the modification. Then my next payment is to be over $3300. That is crazy!

They told me after the modification NOT to make a payment until I get my first bill because my payment wouldn't go towards my loan and would sit in some holding area? Why wouldn't it go towards my loan? This just doesn't seem legal. How can they get away with this? I am currently sending a complaint form to Illinois Dept of financial. But that is going to take at least 45 days to get an answer. All I want to do is get away from wamu! Now I will be calling them back to see if they can do something with my payment again. I'll keep my fingers crossed that they will work with me to get this resolved. What a nightmare! Stay away from wamu at all costs!

My credit is all messed up now. I cannot get a loan if my life depended on it due to wamu. I've been losing sleep, not eating right. My nerves are in a bundle. This is just ridiculous! This cannot be legal what they are doing. I hope someone out there can help!

Company: Chase
Country: USA
State: New York
City: New York
ZIP: 10017
Address: 270 Park Ave

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