SynapseConnect INC UT
Unauthorized debit charge, after I had cancelled the magazine

Business & Finance

I subscribed to 4 free magazines for the cost of Handleing. I receive a post card in the mail reminding me of renewal date and to call and cancel before that date, which I did, but my card was still debited for the renewal fee. I called the bank and I called all numbers that I could find including the one given to the bank. All numbers were automated voice and no real person could be contacted. The voice said I would be refunded 22.00, but they charged me 24.00? Why can't I get a full refund for this?

The bank says they will dispute the issue if my full refund is not returned. I have documentation of the cancelation, so they cannot deny me a refund.


Company: SynapseConnect INC UT
Country: USA
State: Utah
City: Salt Lake City
Address: PO Box 30468
Phone: 8006011958
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