Walmart - Everstart
Bad Jetski battery, surprise warranty

I purchased a Everstart Maxx Y16CLB battery for my Yamaha Wave Runner in Mid July in a store in suburban Chicago for $80 plus tax and core charges.

I have a "fleet" of boats, snowmobiles, cars, trailers, so I know how to install and maintain batteries for long life.

I used this particular battery 3 times during the summer - I alway use a Walmart charger after use to maintain the proper charge.

I am not hard on anything - I take excellent care of my "toys".

I noticed in January that the battery would not hold a charge, but I "assumed" that because this was a top of the line battery, I could wait until spring (now) to get a new battery, and install it in time for the start of the season.

I examined the battery - and there is no mention of any warranty, so I went to the Walmart yesterday to look at the cartons. Surprise - also NO mention of a warranty - on the box, on the battery, as a display - NOTHING, even though the car Everstart batteries were displayed with 1, 2, and 3 year warranties.

In the past I have used the least expensive Walmart battery, and they always worked for one season.

I thought "lets try an AGM battery" - sure it costs double, but surely I'll get 2 years of service - sort of an equal trade.

Today when I brought the battery in, they told me the warranty had expired - it is only 1 month full replacement, and 6 months prorated replacement.

So I buy a battery that is 2x the cost of the standard battery, and the carton says "and it will provide years of service"...

The store manager offered me a 20% "customer satisfaction discount", which I declined. She told me that "I should always open the box and read the brochure" before I buy...

Don't they have a little responsibility to ensure that any products are properly labeled, so that their customers can make an intelligent decision on which product to buy (or not buy..)

I think I got a bum battery, and they should respond in kind, and replace it.

Thoughts?

Company: Walmart - Everstart
Country: USA
State: Illinois
City: Lake Zurich
Address: Lake Zurich, IL

  <     >