OptumRx
Failure in Delivering Ordered Medication and Poor Customer Service Miscommunication and Misleading Information about Medication Refills
On September 10th, I placed an order with OptumRx over the phone for four items. The OptumRx representative assured me that the items would arrive by September 14th, courtesy of expedited shipping at no extra cost. However, when the order did not arrive by the promised date, I called OptumRx on ...