» Animals & Birds » - This company really needs to work on it s customer service and shipping skills
This company really needs to work on it's customer service and shipping skills

I'll begin by saying I truly believe the remark above informing me to "make sure to concentrate your remarks about the items" makes me laugh!!! Which all "evaluations need prior authorization before they'll be shown"! Therefore essentially when there is a "poor evaluation" it'll never be proven about the firm's site. I actually do like your item, created perfectly, nevertheless, after I obtained the H17 funnel within the email, I had been delivered the incorrect area! I am aware incidents occur. I named to obtain the problem resloved. I had been advised to have a image and e-mail it towards the organization. That we did. And also the proper area could be sent. Nicely 18 busniess days later I've yet to get the right area! I call-back yet again and talked with somebody I really could hardly comprehend and was informed the same again. They would need to deliver it towards the supervisor to appear directly into it. She couldn't tell me when it was sent, that it has been delivered. 24 hours later I obtained a telephone call from still another individual I really couldnot realize and was handed a tracking #. And was educated that my purchase have been delivered not communicate mail and sometimes even advantages, but snail-mail. I requested when my purchase was delivered and again they might not provide mean answer! I looked up the following # simply to think it is doesn't occur! I'll NEVER make use of this organization again, and certainly will not suggest it to anybody. Perhaps if my purchase was fixed in a far more appropriate way and that I was delivered the right areas right out, to create up for that firm's error I'd be much more slope to make use of them again. The corporation truly must focus on it is customer support and delivery abilities!!



Country: USA

Category: Animals & Birds


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