I called delta to book a flight using my accumulated skymiles. From full fare tickets over the years. To find out that there is a 100.00 charge to book this flight, even though I had more then enough miles accumulated. So 149.43 later I booked the ticket, which is suppose to be free. That isn't not the fruadulent part. Do to unforeseen circumstances, I need to cancel my trip. I called delta, indeed cancel my trip. They informed me at that time, me the 100.00 fee is non-refundable. However the taxes of 49.43 would be credited to my debit card. In disbelief, I expressed my anger, wanting my 49.43 credited. I reluctantly gave them the debit card number. Here is the worst part. They credited my 49.43. Then charge my debit card. An additional 100.00! Unbelievable right! I called to bring this mistake to their attention. At that time they told me, that there was an additional 100.00 charge to put the miles back into my account. At this point, I informed them I don't want the miles put back into my account, if there is 100.00. Please keep the miles, there practically worthless anyway. Credit my 100.00 and I learned a lesson on how delta rips people off. They absolutely refused, said it was too late, miles were back in and there is NO way they'll credit the additional 100.00. 200.00 delta took from me, didn't take a flight, didn't get a ticket, didn't get to talk to a manager.
Please, someone do something about this company!!! Certainly don't fly them, don't give them your credit cards, they rip you off!
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